Exchanges:

• To make an exchange, place a new order for the item you desire.
  
  
• Follow our return instructions for the item you wish to return.
  
  
• When we receive your returned item we will issue a credit to your card within 3 business days. Please allow an additional 4-5 business days after the refund is processed for the transaction to post at your bank.
  
  
• Unless the item you are exchanging is a mistake on our part, or is defective, we cannot issue a return label or credit your return shipping cost. (Would you expect a retail store to pay the expense for you to return something to their store?)
  
  
• We can only offer free shipping once per customer. If your return causes your original order to fall below $100, a shipping charge of $7.75 will be deducted from your refund.
  
  
• Save yourself some time and money...
  Get it right the first time by using the size chart provided on each ordering page.
  
  
• Have the baby's measurements ready before you order.
  
  
• Do not try to determine the size to order by the child's age, weight, or the size they are currently wearing in other clothing (see why here). We have measured each style, allowing for wearing ease. If you order according to the size matching the measurements on the size chart, you will get a good fit and will not have the extra expense of returning and reordering an item.
  
  
• As with returns, exchanged items must be unused, with all hang tags and labels in their original position.
  
  
• We cannot accept exchanges of worn, washed, soiled, monogrammed or customized articles.